1. About us
Aftercare Team Limited is registered in England and Wales under company number 14061735. Our registered office is Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE. Contact us at hello@aftercareteam.co.uk or 0333 090 8866.
The practical details
Terms of sale
These terms apply when you order an NFC review product from Aftercare Team Limited.
Last updated: 7 October 2026
2. Your order
When you place an order, you are offering to buy the products shown in your basket. An order is accepted when we confirm acceptance or dispatch the products, whichever occurs first. We may contact you if we cannot accept an order, for example because a product is unavailable, payment has not been authorised, information is missing, or there is an obvious pricing error.
3. Prices and payment
Prices are shown in pounds sterling. Delivery charges are shown separately before payment. Payment is taken through the payment method offered at checkout. We do not receive your full card details from the payment provider.
4. Programming information
You are responsible for providing an accurate Google business or review-page link and checking any other information supplied for personalisation. We will programme the product using the information you provide. If information is incomplete or appears incorrect, we may pause the order and contact you.
5. Products and compatibility
Product images and illustrations are for general guidance. Minor variations in colour, finish and dimensions may occur. NFC functionality depends on a compatible, enabled device and its settings. We test products before dispatch, but cannot guarantee compatibility with every device or changes made by third-party services such as Google.
6. Delivery
We currently deliver within the United Kingdom. Dispatch estimates are targets and are not guaranteed. Please see our delivery and returns information for current charges, dispatch aims and what to do if a delivery is delayed.
7. Cancellation and returns
Products programmed or made to your specification may be excluded from the consumer change-of-mind cancellation right once personalisation has begun. This does not affect legal rights where products are faulty, damaged, misdescribed or not supplied with reasonable care. Full details are in our delivery and returns information.
8. Our responsibility
Nothing in these terms excludes liability that cannot lawfully be excluded. If you are a consumer, we are responsible for foreseeable loss caused by our breach. If you are a business customer, we are not responsible for indirect or consequential loss, loss of profit, business, revenue, goodwill or anticipated savings. Our total liability to a business customer relating to an order will not exceed the amount paid for that order, except where the law does not permit that limit.
9. General
If part of these terms is unenforceable, the remaining parts continue to apply. A delay in enforcing a right does not waive it. These terms are governed by English law. Consumers may bring proceedings in the courts available to them under applicable law; business customers agree that the courts of England and Wales have exclusive jurisdiction.
10. Your statutory rights
If you are buying as a consumer, these terms do not reduce rights given to you by law. You can obtain information about consumer rights from Citizens Advice.